Person-Centred Care at Management Level

Service Description

This course supports care service managers in moving person-centred care beyond theory and into everyday leadership practice. While most services understand the concept, the real challenge lies in consistently delivering care that reflects each individual’s preferences, choices, and lived experience. The programme focuses on the manager’s role in shaping a culture where person-centred care is not optional, but embedded across the entire service. It equips leaders with practical tools to evaluate quality, guide staff, and balance individual choice with regulatory and safety requirements.